FAQ

What is MAC vendor lookup?

Vilfo performs MAC vendor lookup

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Written by Dmitriy
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How are diagnostics handled?

The process of diagnostics handling

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Which DNS addresses does Vilfo use?

Vilfo is capable of using both DNS, VPN and custom VPN servers.

Written by Maximilian Holm
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How do I set a static IP address in Vilfo?

Can I assign a device a static IP address?

Written by Maximilian Holm
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IP address assignment

Vilfo gives static IP addresses to all devices automatically

Written by David Wibergh
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Does Vilfo have a beta program?

Receive Vilfo updates before everyone else by opting in to the Vilfo beta program.

Written by Maximilian Holm
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Can I change my VPN provider?

Yes, you can change your VPN provider at any time in Vilfo.

Written by Maximilian Holm
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What is a pre-integrated VPN provider?

Easy setup, no configuration files and automatic server updates

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System page explained

Learn what the data shown on the System page tells you

Written by David Wibergh
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Dashboard graphs explained

Learn what each graph on the dashboard tells you about your network

Written by David Wibergh
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Does Vilfo support all VPN protocols?

Vilfo supports OpenVPN with any encryption algorithms

Written by Maximilian Holm
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Does Vilfo have a killswitch?

Ensure you're always protected even if the VPN tunnel goes down

Written by Maximilian Holm
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What is a Killswitch?

A killswitch cuts the internet connection for devices if your VPN connection fails

Written by Maximilian Holm
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Do I need to use an OpenVPN application when using Vilfo?

Should I use my VPN provider's software when connected through Vilfo?

Written by Maximilian Holm
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Why is my VPN provider not pre-configured?

Can I get my VPN provider pre-configured?

Written by David Wibergh
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My provider is not included in Vilfo. Can I still use Vilfo?

Which VPN providers does Vilfo support?

Written by Maximilian Holm
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Discover devices with static IP addresses

Find devices in your network that aren't assigned an IP address by DHCP

Written by David Wibergh
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Can I manage my network remotely in Vilfo?

Vilfo has a built-in VPN server that allow you to manage your network remotely.

Written by Maximilian Holm
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Resolving an IP collision when connecting Vilfo to another router

The most common issue when setting up Vilfo is that the router Vilfo is connected to uses the same subnet as Vilfo uses, causing a conflict.

Written by David Wibergh
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Change DNS servers to Vilfo's

Most devices use Vilfo's DNS servers by default. If not, these instructions will help you change your DNS servers to Vilfo's

Written by Maximilian Holm
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My devices are shown as "Offline"

Some devices are erroneously shown as "Offline"

Written by Maximilian Holm
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Unable to reach admin interface

If you are unable to reach admin.vilfo.com, here are some common solutions that may help you.

Written by Maximilian Holm
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Factory reset

Four different ways to factory reset Vilfo

Written by David Wibergh
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Unable to connect to VPN server

If you're unable to connect to a VPN server, it may be due to one of several reasons

Written by Maximilian Holm
Updated this week