FAQ

What is MAC vendor lookup?

Vilfo performs MAC vendor lookup

Written by David Wibergh
Updated over a week ago

How are diagnostics handled?

The process of diagnostics handling

Written by David Wibergh
Updated over a week ago

What does the diagnostics submitted to Vilfo include?

What does the diagnostics include?

Written by David Wibergh
Updated over a week ago

Which DNS addresses does Vilfo use?

Vilfo is capable of using both DNS, VPN and custom VPN servers.

Written by Maximilian Holm
Updated over a week ago

How do I set a static IP address in Vilfo?

Can I assign a device a static IP address?

Written by Maximilian Holm
Updated over a week ago

IP address assignment

Vilfo gives static IP addresses to all devices automatically

Written by David Wibergh
Updated over a week ago

Does Vilfo have a beta program?

Receive Vilfo updates before everyone else by opting in to the Vilfo beta program.

Written by Maximilian Holm
Updated over a week ago

Can I change my VPN provider?

Yes, you can change your VPN provider at any time in Vilfo.

Written by Maximilian Holm
Updated over a week ago

What is a pre-integrated VPN provider?

Easy setup, no configuration files and automatic server updates

Written by David Wibergh
Updated over a week ago

System page explained

Learn what the data shown on the System page tells you

Written by David Wibergh
Updated over a week ago

Dashboard graphs explained

Learn what each graph on the dashboard tells you about your network

Written by David Wibergh
Updated over a week ago

Does Vilfo support all VPN protocols?

Vilfo supports OpenVPN with any encryption algorithms

Written by Maximilian Holm
Updated over a week ago

Does Vilfo have a killswitch?

Ensure you're always protected even if the VPN tunnel goes down

Written by Maximilian Holm
Updated over a week ago

What is a Killswitch?

A killswitch cuts the internet connection for devices if your VPN connection fails

Written by Maximilian Holm
Updated over a week ago

Do I need to use an OpenVPN application when using Vilfo?

Should I use my VPN provider's software when connected through Vilfo?

Written by Maximilian Holm
Updated over a week ago

Why is my VPN provider not pre-configured?

Can I get my VPN provider pre-configured?

Written by David Wibergh
Updated over a week ago

My provider is not included in Vilfo. Can I still use Vilfo?

Which VPN providers does Vilfo support?

Written by Maximilian Holm
Updated over a week ago

Discover devices with static IP addresses

Find devices in your network that aren't assigned an IP address by DHCP

Written by David Wibergh
Updated over a week ago

Can I manage my network remotely in Vilfo?

Vilfo has a built-in VPN server that allow you to manage your network remotely.

Written by Maximilian Holm
Updated over a week ago

Why do phones get placed in the "Unsorted devices" group?

An old device gets placed in the "Unsorted devices" group

Written by David Wibergh
Updated over a week ago

Resolving an IP collision when connecting Vilfo to another router

The most common issue when setting up Vilfo is that the router Vilfo is connected to uses the same subnet as Vilfo uses, causing a conflict.

Written by David Wibergh
Updated over a week ago

Change DNS servers to Vilfo's

Most devices use Vilfo's DNS servers by default. If not, these instructions will help you change your DNS servers to Vilfo's

Written by Maximilian Holm
Updated over a week ago

My devices are shown as "Offline"

Some devices are erroneously shown as "Offline"

Written by Maximilian Holm
Updated over a week ago

Unable to reach admin interface

If you are unable to reach admin.vilfo.com, here are some common solutions that may help you.

Written by Maximilian Holm
Updated over a week ago

Factory reset

Four different ways to factory reset Vilfo

Written by David Wibergh
Updated over a week ago

Unable to connect to VPN server

If you're unable to connect to a VPN server, it may be due to one of several reasons

Written by Maximilian Holm
Updated over a week ago