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How orders and delivery work
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Written by
David Wibergh
and
Maximilian Holm
Order & Delivery
Shipping
Vilfo ships everywhere.
Written by
David Wibergh
Updated over a week ago
Delivery
We'll ship your order within 48 hours.
Written by
David Wibergh
Updated over a week ago
Where do you ship from?
We ship Vilfo from our office in Stockholm.
Written by
Maximilian Holm
Updated over a week ago
What is the delivery time?
Delivery time varies depending on where you live, but on average delivery time is 1-3 days.
Written by
Maximilian Holm
Updated over a week ago
General information
What is Vilfo's warranty?
Vilfo has a one year hardware warranty that covers hardware failures.
Written by
Maximilian Holm
Updated over a week ago
What is Vilfo's return policy?
Vilfo has a 14 day return policy.
Written by
Maximilian Holm
Updated over a week ago
Do I have to pay extra for support?
No, free support is included for any purchased units.
Written by
Maximilian Holm
Updated over a week ago
Does my purchase include firmware updates?
Yes, any purchased Vilfo unit will receive firmware updates free of charge.
Written by
Maximilian Holm
Updated over a week ago
How long can I get support for my Vilfo?
Vilfo offers lifetime support for any purchased units.
Written by
Maximilian Holm
Updated over a week ago
Does Vilfo offer phone support?
No, we do not offer phone support.
Written by
Maximilian Holm
Updated over a week ago