Sales

How orders and delivery work

10 articles in this collection
Written by David Wibergh and Maximilian Holm

Order & Delivery

Shipping

Vilfo ships everywhere.

Written by David Wibergh
Updated this week

Delivery

We'll ship your order within 48 hours.

Written by David Wibergh
Updated this week

Where do you ship from?

We ship Vilfo from our office in Stockholm.

Written by Maximilian Holm
Updated this week

What is the delivery time?

Delivery time varies depending on where you live, but on average delivery time is 1-3 days.

Written by Maximilian Holm
Updated this week

General information

What is Vilfo's warranty?

Vilfo has a one year hardware warranty that covers hardware failures.

Written by Maximilian Holm
Updated this week

What is Vilfo's return policy?

Vilfo has a 14 day return policy.

Written by Maximilian Holm
Updated this week

Do I have to pay extra for support?

No, free support is included for any purchased units.

Written by Maximilian Holm
Updated this week

Does my purchase include firmware updates?

Yes, any purchased Vilfo unit will receive firmware updates free of charge.

Written by Maximilian Holm
Updated this week

How long can I get support for my Vilfo?

Vilfo offers lifetime support for any purchased units.

Written by Maximilian Holm
Updated this week

Does Vilfo offer phone support?

No, we do not offer phone support.

Written by Maximilian Holm
Updated this week