Sales

How orders and delivery work

10 articles in this collection
Written by David Wibergh and Maximilian Holm

Order & Delivery

Shipping

Vilfo ships everywhere.

Written by David Wibergh
Updated over a week ago

Delivery

We'll ship your order within 48 hours.

Written by David Wibergh
Updated over a week ago

Where do you ship from?

We ship Vilfo from our office in Stockholm.

Written by Maximilian Holm
Updated over a week ago

What is the delivery time?

Delivery time varies depending on where you live, but on average delivery time is 1-3 days.

Written by Maximilian Holm
Updated over a week ago

General information

What is Vilfo's warranty?

Vilfo has a one year hardware warranty that covers hardware failures.

Written by Maximilian Holm
Updated over a week ago

What is Vilfo's return policy?

Vilfo has a 14 day return policy.

Written by Maximilian Holm
Updated over a week ago

Do I have to pay extra for support?

No, free support is included for any purchased units.

Written by Maximilian Holm
Updated over a week ago

Does my purchase include firmware updates?

Yes, any purchased Vilfo unit will receive firmware updates free of charge.

Written by Maximilian Holm
Updated over a week ago

How long can I get support for my Vilfo?

Vilfo offers lifetime support for any purchased units.

Written by Maximilian Holm
Updated over a week ago

Does Vilfo offer phone support?

No, we do not offer phone support.

Written by Maximilian Holm
Updated over a week ago